Responsible Gaming – PinStars Casino
At PinStars Casino (https://pinstars-casino.net/), we are dedicated to providing an exciting and enjoyable gaming experience while ensuring that our players gamble responsibly. We believe that online gaming should always remain a form of entertainment and not a source of financial or emotional distress. To support responsible gaming, we offer tools, resources, and assistance to help players maintain control over their gambling activities.
Our Commitment to Responsible Gaming
We are committed to fostering a safe and responsible gaming environment by:
- Promoting awareness about responsible gambling practices.
- Offering self-control tools to help players manage their gaming behavior.
- Preventing underage gambling with strict verification procedures.
- Providing access to professional support services for those in need.
Signs of Problem Gambling
Gambling should always be fun, but if you experience any of the following signs, you may be at risk of developing a gambling problem:
- Gambling more money or time than initially intended.
- Feeling anxious, guilty, or stressed about gambling habits.
- Chasing losses by increasing bets after losing money.
- Neglecting personal, work, or social responsibilities due to gambling.
- Borrowing money or selling possessions to continue gambling.
- Hiding or lying about gambling activities from family or friends.
If you recognize any of these signs, we encourage you to use our responsible gaming tools or seek professional assistance.
Responsible Gaming Tools
To help players stay in control, we offer several self-regulation tools that can be activated through your account settings or by contacting our Support Team:
- Deposit Limits: Set daily, weekly, or monthly deposit caps.
- Loss Limits: Restrict the amount you can lose within a specific timeframe.
- Bet Limits: Control the maximum stake per game session.
- Session Limits: Set a time limit for how long you can play in a single session.
Once these limits are set, any increases require a cooling-off period before they take effect.
Self-Exclusion & Account Restrictions
If you feel you need a break from gaming, we offer self-exclusion options:
- Short-Term Cool-Off Periods: Temporarily suspend your account for a set period.
- Long-Term Self-Exclusion: Block access to your account for six months to five years. This action is irreversible until the exclusion period ends.
- Permanent Account Closure: If you decide that gambling is no longer right for you, you may request a permanent account closure.
Attempting to open a new account while self-excluded violates our Terms of Service and may lead to a permanent ban.
Preventing Underage Gambling
We strictly enforce an 18+ age requirement and implement robust age verification checks to prevent minors from accessing our platform. However, we also encourage parents and guardians to take additional measures to ensure safe online practices.
To protect minors from underage gambling:
- Always log out after playing.
- Avoid storing login credentials on shared devices.
- Use parental control software such as:
- Net Nanny (www.netnanny.com)
- CyberSitter (www.cybersitter.com)
If you suspect that a minor has accessed our platform, please contact our Support Team immediately.
Support & External Resources
If you or someone you know is struggling with gambling, help is available. Below are professional support services offering confidential assistance:
- Gambling Therapy – International support service for problem gamblers.
- Gamblers Anonymous – Peer support network for individuals recovering from gambling addiction.
- GamCare – UK-based helpline and support service for gamblers and their families.
- BetBlocker / GamBan – Software to block access to gambling websites.
We strongly encourage players who feel at risk to seek help and use our self-exclusion options as an additional layer of protection.
Need Assistance? Contact Us
Our Support Team is available 24/7 to help with responsible gaming concerns, account restrictions, and self-exclusion requests. There are no fees for using these services.
At PinStars Casino, responsible gaming is a shared responsibility. We are dedicated to ensuring a safe, secure, and enjoyable gaming environment for all our players. If you need assistance, reach out today at https://pinstars-casino.net/.